Em operações críticas, a confiança é um ativo valioso. Mais do que tecnologia avançada, ela depende de pessoas comprometidas em entregar segurança, excelência e suporte especializado. é construída, dia após dia, pelo talento, pela dedicação e pelos relacionamentos sólidos que nossa equipe cultiva. São pessoas que se dedicam a antecipar desafios, que colaboram para encontrar as melhores soluções e que estabelecem com nossos clientes uma parceria verdadeira, baseada em diálogo e confiança mútua. 

To showcase this essence, ALTAVE is launching its “Services & Support” web series. A behind-the-scenes look at the ALTAVE services team that ensures peace of mind and performance for critical operations around the world. 

ALTAVE Services Web Series Episodes 

Each episode showcases a link in our chain of excellence, highlighting how we transform innovation, security culture, and intelligent monitoring into added value for our customers. This web series highlights each of the components that make up our Services & Support department.

Episode 1 – The Structure Behind Excellence 

• How the Services department organizes processes to meet critical operations. Services Manager Jefferson Luiz Mendonça Junior presents the department's integrated structure, demonstrating how client demands are transformed into goals and how the various teams collaborate from the beginning of each project. 

Watch: https://www.youtube.com/watch?v=r-5iExYgbu8  

Episode 2 – Production: The Foundation of Technology 

• Behind the scenes of the team that builds robust and reliable solutions. This episode delves into the heart of ALTAVE's services team to showcase the production team, which combines technical expertise and creativity to create intelligent monitoring solutions. 

Watch: https://www.youtube.com/watch?v=BsGbg6XQvMo  

Episódio 3 – Operações Contínuas:  

• How to ensure flawless 24/7 operations with intelligent processes. Luis Felipe Riva, Continuous Operations Coordinator, reveals how his team transforms complexity into impeccable service.  

Watch: https://www.youtube.com/watch?v=X9R7ofxCzcY  

Episode 4 – CCOP ALTAVE: The Surveillance Center 

• Learn about the Control Center that monitors systems in real time. Coordinator Tauan Lacerda explains how the team monitors system health 24/7, working proactively to ensure customer peace of mind. 

Watch: https://www.youtube.com/watch?v=Z49EJwlGTSQ  

Episode 5 – OSH: Safety First 

• Andreia Alves and Alexandre Esaú dos Santos, from the Occupational Health and Safety (OHS) team, embody our commitment to safety and well-being, with protocols that enhance safety and protect people in critical operations.

Watch: https://www.youtube.com/watch?v=J0e444pJ4LQ  

Episode 6 – Global Logistics: ALTAVE Around the World 

• With our global expansion, we bring experts and solutions anywhere. Our logistics team ensures our specialists serve anywhere in the world—from Malaysia to Saudi Arabia—with comfort, safety, and punctuality. 

Watch: https://www.youtube.com/watch?v=rG4qXrYw1X4  

Episode 7 – Hardware for Extreme Conditions

• Returning to the beginnings of our technology, tech lead Andrei Alves de Oliveira delves into hardware development and presents the behind-the-scenes look at creating robust technology for critical environments. 

Watch: https://www.youtube.com/watch?v=XP76TQlfeLM  

Episode 8 – Vision and Purpose 

• The journey concludes with the insight of Ismael Jorge Costa Neto, head of services. He shares how excellence and partnership consolidate ALTAVE's technical expertise, and its purpose of protecting lives and resources stands out in the market.

Watch:https://youtube.com/playlist?list=PL1YtQ4-pph4iit2Q0500jtbOxTT8hQNS-&si=33mzGbU5NaCkCfZR  

ALTAVE Services and Support – Trust built through partnership and excellence 

The web series' conclusion reinforces a central message: the success of critical operations stems from the combination of technology, people, and trust. It's not just about intelligent systems, but about a culture that values ​​teamwork, safety, and constant innovation. Protecting lives and critical assets goes beyond logistics or robust software. It requires strategic vision, technical preparation, and a commitment to excellence. By investing in these pillars, ALTAVE not only ensures operational continuity but also builds solid, lasting partnerships. 

In an industry where trust is everything, our mission is simple: transform technology into peace of mind, delivering real value to our customers—today and tomorrow.